Are you passionate about providing exceptional customer care? Do you thrive in busy environments? Is solving problems and finding solutions something you excel at? If so, this could be the role for you.
At Intercounty, we are a market leading independent estate agency, and we are looking for a Care and Maintenance Manager to join our Lettings Client Services team, based in Bishop's Stortford.
We pride ourselves on providing exceptional care to all of our customers, along with creating a positive, supportive, and pro-active working environment for all of our team members.
We’re looking to provide a first-class professional lettings client service to landlords and tenants.
Experience working in a busy office environment, providing exceptional customer care &/or account management, would be an advantage. Knowledge of residential lettings and property management would also be an advantage but not essential.
Duties include:
· Monitoring & actioning any maintenance issues with lettings properties.
· Obtaining quotes where required.
· Progressing maintenance works to completion and processing contractor invoices.
· Managing refurbishment projects and/or insurance claims following an incident.
· Keeping the system up to date with progress notes.
Working Hours:
Monday - Friday 9am - 5:30pm
1 in 5 Saturdays - 9am - 1pm with time off in lieu the following week.
Job Type: Full-time
Why Intercounty?
Coming to work should be fun, rewarding and fulfilling. At Intercounty every member of the team is valued and everyone has a voice in how the company is run. A philosophy that no idea is a bad idea runs throughout the company and our teams have a real belief that each and every one of them is responsible for the future and success of Intercounty.
And what's not to love about property? We market some of the best properties in the area. We have happy buyers and happy sellers, happy landlords and happy tenants. We provide a variety of roles throughout the business, so whether you're a people person, a numbers person or love problem solving, we're sure to have a role that suits you.